Return Policy

Check your material at pickup or delivery. Hard goods in unused condition can come back within 30 days with your receipt. Plant material can't be returned once it leaves the yard, but if something arrives in poor condition, tell us within 48 hours and we will make it right.

Unused hard goods in sellable condition may be returned within 30 days of purchase with a receipt or order number for a refund to the original payment method. Opened chemicals and fertilizers, cut steel, and special-order items cannot be returned. Bulk materials (mulch, soil, gravel) cannot be returned once loaded or delivered.

Because plants are living products whose survival depends on handling and care after they leave us, all plant sales are final once material leaves the yard. Inspect your plants at pickup or delivery — our team is happy to walk the order with you. If material arrives damaged or in poor condition, contact us within 48 hours with photos at orders@landscapesystemswholesale.com or (817) 431-9490 and we will replace it, credit it, or refund it at our discretion.

If your order is missing something or contains the wrong item, let us know within 48 hours of pickup or delivery and we will correct it at no cost to you.

Refunds go back to the original payment method through Square, typically appearing on your statement within 5–10 business days. Orders cancelled before your card is charged cost nothing.